Your personal data.
In effect from 5 November 2026 · Last updated 5 November 2026
This notice explains what this website collects, why, who else sees it and what you can ask us to do. It follows Singapore’s Personal Data Protection Act 2012 (PDPA). It covers this website only; a property transaction you go on with is also covered by PropNex Realty’s own policy.
In short
- You can use every map, calculator, 3D view and project page without giving us anything.
- We only learn who you are when you send a form or message Hanson, and we use that only to answer you.
- No advertising tags, no remarketing, no analytics trackers and no session recording run on this site.
- Enquiries are deleted automatically after 24 months.
What we collect
- Enquiry forms (page PDF, area alert): your name, mobile number, an email address if you add one, the page and project you were looking at, and anything you write in the form.
- WhatsApp and calls: whatever you choose to send when you tap a WhatsApp or call button.
- Spam protection: your internet (IP) address is held for up to 10 minutes to limit repeated submissions. It is not saved with your details.
How we use it
- To reply to your request: send the page, check a unit’s price or availability, arrange a viewing, and follow up on that same request.
- To keep the site working and to stop spam.
- If you go on to buy, sell or rent through Hanson, to carry out that transaction under PropNex Realty’s procedures and the law.
With your consent we may call, text or WhatsApp you about your request, even if your number is on the Do Not Call Registry. You can withdraw that consent at any time.
What we never do
- Sell or rent your personal data.
- Add you to a newsletter or mailing list.
- Use advertising cookies, remarketing lists or lookalike-audience targeting.
- Record your clicks, scrolling or typing.
- Pass your details to a developer, bank or another agent without asking you first.
What stays in your browser
Saved launches, your last map and filter settings, and similar preferences are kept in your browser’s own storage. They never leave your device and we cannot see them. Clearing your browser data removes them. The site sets no advertising or tracking cookies.
How long we keep it
Enquiries are deleted automatically 24 months after they arrive, or earlier if you ask. Records needed for a completed transaction are kept for as long as the law and CEA rules require.
Your rights
You can ask to see the personal data we hold about you, correct it, delete it, or withdraw your consent. Message Hanson on WhatsApp or call 9664 6949. You do not need to give a reason. We reply within 30 days. If you are not satisfied, you can contact the Personal Data Protection Commission (PDPC).
If a data breach is likely to cause you significant harm, we will tell you and the PDPC as the law requires.
Changes to this notice
If we change what we collect or who receives it, the new version will be posted here at least 14 days before it takes effect, with the dates at the top updated and a short note of what changed. Earlier versions are available on request.
Contact
Data protection contact: Hanson Ong, CEA Reg. No. R065721C · PropNex Realty Pte. Ltd. (Licence L3008022J). WhatsApp · 9664 6949. Terms & copyright
This notice is general information, not legal advice.